Shipping

Domestic Shipping

Shipping within Australia starts at $10 for a parcel up to 5kg with Australia Post. This is our preferred method of delivery and once sent you will receive a tracking number, so you know when to expect your products.

If you prefer to use a courier, please advise us when ordering, and we will do our best to accommodate you.

Shipping is NOT included in the price of the product and will be calculated once the order is placed. We will advise you of the amount to be added for shipping costs.

Returns

Return Cost

Returns will only be accepted on faulty products or in the case of broken jars during transport. We do our utmost to package all products to prevent breakages, but please contact us if you receive something broken.

We are very accessible and will do our best to help.

If the item is faulty, we will cover the cost of return shipping and replace it.

You have 30 days to make a claim for a faulty or damaged item.

After 30 days we do not have to honour any return or exchange or replacement of products.

Thank you

The Stellace Products Team.